loading of many DN's

Genesys Cloud WFM
1

HI

I have a new site

  1. that I have to load with 20, 000 DN’s , numbers not contiguous

  2. has 20 to 50 adds moves or changes daily

Is there a bulk loading tool around that can help input the data.

I have considered using some screen recording utility, to input data via the Genesys interface, to take advantage of its pogrammed error checking(duplications etc.), but am open to bulk loading directly into the Genesys database.

The data source for Genesys (loading scenarios 1 & 2) would be from the PABX in a text file or MS Excel format

regards

Jeff

2

The CME Import wizard works great for this purpose. Just load up the DNs into a excel spreadsheet and all your options for the Annex and let it run.

p.s. - Yes I was bored and figured I answer something waaaaay old :slight_smile:

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