List Manager Error

Anyone have experience with this? I was able to trap this error in the List Manager log file; List Manager crashes at least twice a day when lists are being loaded…

–FAULT–03/11/04@09:57:13.2810–

Exception: 5 (0xc0000005) ACCESS_VIOLATION

AddrPC: 00407904

AddrFrame: 7800f53d

AddrStack: 00123ac4

00407904 list_manager:(fffec1e8,53e856ff,8b000001,24448df8..)

-----ENDOFFAULTINFO-----",2004322 12:01:19,2004324 04:51:50,4
1169,"Damian

Hi, Joe,

List Manager?! Are you still using Campaign Manager ? What version is it? (both major and minor)

My first suggestion would be to check release notes and see if there was a fix for it: depending on the version of list manager, I do recall the program crashing for no apparent reason.

Also, have you contacted Genesys tech support? What are they saying?

Hi Vic,

The company is w/o support! I’ve not been able to find anything regarding this issue but suspect that I need another version.

What is the version number of CM?

I meant what is LM’s version…