Is it possible to query the /api/v2/analytics/events/details endpoint while running a high-concurrency JMeter test? The system returns 429 Too Many Requests immediately when the call volume spikes above 100 concurrent sessions.
We are using Genesys Cloud version 2024-12. The load test simulates 500 agents making calls. The analytics API seems to block requests aggressively during peak load.
Does the reporting engine have a specific rate limit for real-time event queries? We need to validate if the dashboard data matches our JMeter metrics without hitting these errors.