How do I fix the 400 Bad Request errors hitting the /api/v2/scripting/scripts endpoint every afternoon around 14:00 PT? The external routing tool keeps failing during the daily sync. Management needs the new compliance prompts live by Monday. Console returns “Invalid script structure” but the payload doesn’t look broken. We’ve verified the token scopes and they match the guide. Script version is 2.1.4. The batch job fails right after the first update. Logs just cut off.
The “Invalid script structure” error usually means you’re sending the full script object when the endpoint expects a partial update, or vice versa. For daily syncs, you’re likely hitting a payload size limit or a version conflict if you’re doing a PUT. Try switching to a PATCH request. It’s more forgiving and only sends the fields you’re actually changing.
Also, check your blocks array. The API is strict about block IDs being unique within the script. If your generator is recycling IDs from previous iterations, it’ll throw a 400.
Here’s a minimal curl example for updating just the blocks:
curl -X PATCH "https://api.niceincontact.com/api/v2/scripting/scripts/{scriptId}" \
-H "Authorization: Bearer $ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"blocks": [
{
"id": "new-unique-id-1",
"type": "prompt",
"text": "Compliance message v2"
}
]
}'
If you’re still stuck, dump the raw response body. The error message “Invalid script structure” is generic. The actual validation failure is usually in the details array of the JSON response. Check that first.