Help with emails events

Hi ALL,
Hoping you have time to see this post and help.

i am having hard time to read the interaction server events for email and interpret them … I am using Myzamir, but there is lot of events i cannot understand

Is there any USEFULL documentation that i can referer to ?

Thanks in advance

Check “Events and Models Reference Manual”

Send me your pvt email address and I’ll flick you through something I got from Genesys a few months ago.

Can’t you share here?

Enviado de meu E6633 usando o Tapatalk

Was a bit of a messy format, and email thread

Will see what I can do with it lol

Thanks vmc!