Did anyone notice that there are a lot of bugs in Genesys version 6.1?
My advice is to get the version 6.5 if it is possible. Dun waste the time implementing 6.1, there are just too many problems in it, including problem of the hipbone server which does not allow you to block submit button.
How many bugs have you encountered in G6.1? We have finished evaluation of G6.1 and are in process of starting to upgrade all our customers from G5.1 to G6.1 from the beginning of next year.
What products are defective? Do you have a list of problems you have encountered?
JRUN server is not a genesys product. do you mean interfacing with JRUN? ICC 6.1 needs JRUN 3.1 which seems to work OK( but is expensive ). One thing for sure is that all NT products should run as services but Callback server and IS_Tserver do not. Have you seen where 6.5 may fix that? thanks
what i means was that i encountered problems interfacing to the JRUN 3.1 and the Hipbone server.
however, i did not had the chance to experiment 6.5, but from what i know is that 6.5 would fixed those major problems that i encountered in 6.1
G6.1 was no longer designed to be run as services but as an application to be started/end from the SCI.
If you installed the applications as services, some of the application might not work as expected. However, different customers would have different requirments. some would want all their applications to start as services while some customer do not mind their application to start from SCI.
ICC6.1 was a major disappointment to me, and i hope that ICC6.5 will have a improvement to it. if you guys noticed, some features that is good/useful in IS .1.619 was taken out from ICC6.1