GMS Installation - no templates available

Hi guys,
I am installing a GMS and got stuck on a issue:
I go to Service Templates, try to create one and I see none.

I go to Services and again, while trying to create one I see none at the ComboBox.

Logs show me that they were loaded

10:52:58.333 Dbg 09900  [pool-9-thread-1] Importing service templates...
10:52:58.595 Dbg 09900  [pool-9-thread-1] JSON file (Resources/Strings/messages.json) is not a template file. Template name specified doesn't match the id in the template file or template type is not specified.
10:52:58.608 Dbg 09900  [pool-9-thread-1] Service Template (callback) definition found in callback.json
10:52:58.624 Dbg 09900  [pool-9-thread-1] Service Template (capacity) definition found in capacity.json
10:52:58.625 Dbg 09900  [pool-9-thread-1] Service Template (get) definition found in get.json
10:52:58.625 Dbg 09900  [pool-9-thread-1] Service Template (match-interaction) definition found in match-interaction.json
10:52:58.626 Dbg 09900  [pool-9-thread-1] Service Template (office-hours) definition found in office-hours.json
10:52:58.627 Dbg 09900  [pool-9-thread-1] Service Template (request-access) definition found in request-access.json
10:52:58.628 Dbg 09900  [pool-9-thread-1] Service Template (request-chat) definition found in request-chat.json
10:52:58.628 Dbg 09900  [pool-9-thread-1] Service Template (request-interaction) definition found in request-interaction.json
10:52:58.628 Dbg 09900  [pool-9-thread-1] Service Template (urs-stat) definition found in urs-stat.json
10:52:58.629 Dbg 09900  [pool-9-thread-1] Done importing service templates.

Somebody faced this? I am stuck at this point…

Full GMS logs here:
https://we.tl/lDTSDmVPoU

Just to be clear on that:

You are not able to create service templates or create service itself?

None.
If I import the templates again over the Web, nothing happens.
If I try to create a service, no templates are shown, therfore can’t create anything.

Enviado de meu E6633 usando Tapatalk

What is the content of “GMS_Install_folder/service_templates”? If there are just “ZIP” files, you can manually unpack them to the same folder.

Yes., only zip files.
Will try that.

Enviado de meu E6633 usando Tapatalk

No luck, same behavior.

Cassandra is running properly? Anything has changed on log level or the log messages are still the same?

I didn’t installed Cassandra as only want to test chat and email. Is still needed? For what I understood in docs was optional on this scenario.

Enviado de meu E6633 usando Tapatalk

It is still needed (it does not work without it according to my experience)

Will do the Cassandra install and test it

Well this worked ;D
Thanks Kubig

PS: as tip for Cassandra config:

Cassandra Genesys Single Node
default cassandra.yaml

Modify Cluster Name to something (Genesys eg)
start_rpc: true
rpc_address: 192.168.100.110 //IP of Server (default is 127.0.0.1)

So GMS can connect to Cassandra

For chat only without Cassandra:

Like it is described in GMS API reference guide - Digital Channels API,

create new section chat.{serviceName} in GMS application parameters and run widgets with URL
“http://{GMS_server_name}:{port}/genesys/2/chat/{serviceName}”.

Admin page is not needed at all.

I do not think so GMS can be started without Cassandra, but might I am wrong and there is such new feature like that. According to my experience with chats (v1 and v2), if the Cassandra was not running, GMS terminates unexpectly - whether the Cassandra data is not consistency, there should be discrepancies like duplicated messages, etc.

Last version of GMS does work with an internal storage for chat and email V2. Maybe I missed something.

Enviado de meu E6633 usando Tapatalk

Well, tested email without Cassandra and worked. I just used CME to put the values as mentioned by Janis and worked fine
Thanks!