Hi,
In a custom view, I have to show some CaseData of the previous call. The same information that we found in the ContactHistoryCaseDataView view. Someone can tell me how can I obtain that information for an InteractionID?
Thank you.
Alain
Hi,
In a custom view, I have to show some CaseData of the previous call. The same information that we found in the ContactHistoryCaseDataView view. Someone can tell me how can I obtain that information for an InteractionID?
Thank you.
Alain