Hi all!
Please advise how to get supervisor of agent group from database (GIM or DataMart).
What I found is GIDB_GCX_GROUP_AGENT that shows agents of the group but doesn’t show who supervisor is.
Hi all!
Please advise how to get supervisor of agent group from database (GIM or DataMart).
What I found is GIDB_GCX_GROUP_AGENT that shows agents of the group but doesn’t show who supervisor is.