Genesyscloud_user resource schema breaking change in v1.35.0

General Discussion
1

Just upgraded our CX as Code pipeline to the latest provider version (1.35.0) and the genesyscloud_user resource is blowing up during plan. The docs mention a schema update for user attributes, but the error output isn’t super clear on what’s missing or malformed.

Here’s the relevant block:

resource "genesyscloud_user" "agent_1" {
 name = "Test Agent"
 email = "test.agent@example.com"
 username = "test.agent"
 
 division_id = var.support_division_id

 attributes = {
 "custom.agent.level" = "senior"
 }
}

Running terraform plan throws this:

Error: Unsupported attribute
 on main.tf line 15, in resource "genesyscloud_user" "agent_1":
 15: attributes = {

This object does not have an attribute named "attributes".

I’ve tried a few things:

  • Downgraded to 1.34.2 and the plan passes fine. So it’s definitely tied to this release.
  • Checked the release notes for 1.35.0. It mentions “refactored user resource schema” but doesn’t list the breaking changes explicitly for custom attributes.
  • Tried moving the attributes into a separate genesyscloud_user_attribute resource, but that resource doesn’t seem to exist in the provider docs.
  • Verified the API directly via Postman. The PUT /api/v2/users/{userId} still accepts attributes in the JSON body just fine.

Is there a new way to map custom attributes in this version? Or is this a known bug in the provider code? The SDK examples I’m looking at don’t seem to have been updated yet either.

terraform version: 1.5.7
provider version: 1.35.0
os: macOS 14.2