Genesys Outbound Dialer

system · January 12, 2009, 5:51am

What is the world’s standard format for inputting telephone number in Genesys Outbound Dialer?

cavagnaro · January 12, 2009, 3:59pm

??? ??? ??? it will depend more on your PBX how it allows you to dial

system · January 13, 2009, 3:53am

Hi Cavagnaro,
Thanks. i am looking whether there is any World wide standard format used or recommended by genesys, which then can be filtered based on PBX?
As i am new to Outbound, please do help me if you any documents, or useful information on the same.

Regards
Ashutosh H Deshpande

cavagnaro · January 13, 2009, 6:30am

again, no standards, if you dial 0 and then your phone number is it ok, again depends on your PBX side and what limits you may face.