Genesys Interactions Guide
http://www.slideshare.net/rkpatel78/genesys-interactions-guidev10
genesys framework overview
http://www.slideshare.net/rkpatel78/genesys-framework-overviewv1
genesys sip server overview
http://www.slideshare.net/rkpatel78/genesys-sip-serveroverviewv1
Above doc we have posted , It is basic of Genesys and help full for new starters.