I am creating a simple Report where i Get ACCPETED in Queue and ACCEPTED IN queue that have attached data X.
I used the USER_DATA_CUST_DIM_1 to stored my Attached Data.
Note if i do the same with Agent base query - ACCEPTED and Accepted with attached data X .. it work fine .. only issue is the Queue Report..
Do i need to do any Join to get the Queue reports working ?
thankyou