Genesys 7.6 in integration with Alcatel A4400

General Discussion
1

Has any one worked on Genesys 7.6 Intergation with Alcatel ACD A4400 / OXE?

I have couple of questions on the same…

Ashutosh

2

Would like to know Alcatel and Genesys integration with RSI (Routing Service Intelligence) or CSTA link.

Please list out the difference and advantage of RSI over CSTA Link

Thiru

2 Likes
3

We are publishing an article on RSI and Genesys in The Wire magazine.

Wyn

1 Like
4

Hi Wyn,

Thanks for sharing this information. I have already registered for Wire Magazine. I hope it is printing superbly.

Regards
Ashutosh

5

;D Hope you like it and find it suitable

1 Like