My customer is using ICON and SAP BW for reporting. We are waiting for the SAP BW guys to finish but this will take a couple of month.
I was wondering if one of you have a few (or more ;)) queries to get me started in providing them temporary data..
Your question is quite general… Schema of ICON database is well documented so I would recommend you downloading the documentation from Genesys Technical Support website and try to get data you’re after.
Rene has a point - it is well documented and everyone has a different need when it comes to providing output from ICON/Infomart.
As long as you understand the relationships between the base Tables - and you understand what Primary and Foreign Keys are and how they are related, you shouldn’t find it too difficult to pull together.