Does ocs add new enumeration value custom call result in the outbound solution ?

pranpong · January 19, 2009, 4:23am

I need to custom call result value for compatible with User in the preview mode. Anyone can help me?

victor1 · January 19, 2009, 6:29am

Hi, Prapong,

in general, you should not have any problem with using a custom call result value. Where are you trying to use it? For Infomart reporting or something else? Or do you just want this value to show up in your call list?

Vic

pranpong · January 19, 2009, 12:14pm

Dear Vic
I’m trying to use in OCM for query customize report. Because in my project , We maping the business reason code and outbound genesys enumuration value code together. What do you think Vic ?

Cheers
Pranpong