Can i dial a Routepoint from genesys softphone to transfer the call? How?
Again this question? You were already answered, just dial it as any other number
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Softphone - A softphone is the computer interface for your phone. It allows you to place calls directly from your computer. The biggest benefit I will gain from a softphone is the convenience of interfacing directly with my … I fully agree with you, this is the best route for small businesses now-a-days. I also agree you can sell the service but sometimes that is more of a headache than it is worth. You then are support your customers computers and