Creating Persons, logins, extension from flat file

n2201 · January 25, 2011, 4:19am

I want to add about 300 new users to Genesys. I have the list in flat file. Any way to automate this Person, Agent Login, Extension creation process?

Thanks, Appreciate your replies.

system · January 25, 2011, 9:44am

See the facility “Configuration Import Wizard” - I think you should be able to “Search” this Forum for discussions/replies…

Hope this helps?

TT

karan · January 25, 2011, 2:28pm

Hi tony,

   Can you please attach the screen shot of the import option.

thanks for your knowledge sharing…

Thanks,
karan

system · January 25, 2011, 5:50pm

Unfortunately, we cannot attach graphics on the Forum.

It is a desktop application available with the configuration layer - check your installation CD’s/DVD’s…

TT

karan · January 26, 2011, 4:25pm

Thank You Mr.TT…

Regards,
karan