Config language in chat (multimedia)

Dear All,

Have anyone knows where can i set Thai font for Chat appication?
I already set Thai font in GAD but in the web test still cannot read thai name as below

New party b [/b] has joined the session:
Welcome to Genesys chat!

How should i fix it?

Thnks you in advance.
Cheers,
Lekie

doesn’t the charset solves that? If you are looking that in GAD be sure that GAD can support that charset

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Hi,

In GAD I already config it but I want to know in Chat Application or in WEBAPI Can i set something about charset?

Cheers,
Lekie

Hi Lekie,

Yes, there are two options allowing you to set charset and code page in WebAPI Server. You can find these in Web API application in settings section

default-char-set = Windows-1252
default-code-page = Cp1252

R.

Thanks you so much I can fix it hihi

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