when we receive an interaction from facebook or/and twitter is not possible to display the message correctly by a problem of character
if we send a message in Spanish “producción”(for example) in the end User screen we see as "producci@“n”
we change the option general.non-unicode-connection-encoding for Workspace Edition but we failed!
the message is received like this from the Social Messaging Server and in UCS as well
any idea?
Thanks