Changing Media Type of a Interaction

General Discussion
1

Hi Experts,

Is there a way to change the media type of the Interaction?
I want to explore the possibility , if an interaction from SMS server with mediaType = sms can be changed to mediaType = chat or vice-versa by manually updating its mediaType.

Please help me with your suggestions?

2

I do not think so it is possible at all. The media type must be declared before create the interaction in the system

3

Not possible but as Kubig says, maybe you can create a new interaction (which it is) based on the fields of the current one