CCPulse - threshold question for waiting time

Hi,

In CCPulse, we have created a QueueView with the below threshold to show when there’s a waiting time of more than 120 seconds (with a yellow color action).
Now, we want to add some form of action – another color or alarm – when the waiting time of more than 120 seconds has lasted for more than 600 seconds.

Is it possible?

if ( Threshold.StatValue > 120) then
Threshold.Result = True
else
Threshold.Result = False
end if

“Has lasted”.
What do you exactly mean by that?

Sorry for my poor English.

Once there’s 120 seconds of waiting time, then after an additional 600 seconds where the waiting time doesn’t drop below 120 seconds,
I want to change the color
So Threshold.Result has been True for 600 seconds

Hope it makes sense.

Don’t understand…
120 seconds is at 18:02 for example, so additional 600 seconds is at 18:12, right? 720 seconds in waiting time.
120 has been exceeded at second 121 already, so you can’t evaluate it after that…

Hi try this script for your 2nd threshold then create another action with set color red

if Threshold.StatValue = 120 then
Threshold.ActionDelay = 600
Threshold.Result = true
else
Threshold.Result = false
end if

Great, ActionDelay does the trick for me. Thanks both of you for your replies