How do you hide logged out agents in the object view in CC Pulse?
Answer/Resolution:
- Create the following thresholds:
Check Login <------------------- This is the threshold name
if Threshold.StatValue = StatAction.SDNALoggedIn then
Threshold.Result = true
else
Threshold.Result = false
end if
Check Logout <------------------- This is the threshold name
if Threshold.StatValue = StatAction.SDNALoggedOut then
Threshold.Result = true
else
Threshold.Result = false
end if
- Create the following actions:
ShowAgent <------------------- This is the action name
CCPulseNotifier.Show
HideAgent <------------------- This is the action name
CCPulseNotifier.Hide
-
Create a workspace with Agents in the Object tree
-
Select several Agents in the Object view, rightclick, select Threshold
from the popup menu.
-
Assign the thresholds/actions
-
Press OK
-
Test it
It should now hide logged out agents in the object view.
I did this steps, but whan I want to create action “CCPulseNotifier.Hide” I got an error: object doesn’t support this property or method: “CCPulseNotifier.Hide”
Where is may mistake?