Call UUID as primary key in master table

General Discussion
1

Hi all,

Could we use the Genesys system variable - CallUUID as the primary key for logging in our DB.
Are there any limitations of using the same.

Please share.

Thanks,

2

It depends on what you want to log into database. CallUUID is a unique key for interaction, but interaction might have several parts, so in case where you will store all parts as separated row/record, the CallUUID will not be unique for this.

3

Hi Kubig,

We wanted to log the CallUUID as a unique key for a customer inbound call. Could you please also help us in the length of the CallUUID to allocate the field length in the table.

Thanks,

4

varchar2(50 char) is enough for this type of data

5

Many Thanks to you ..