HAPPY NEW YEAR!!
We are looking for a strong candidate with solid call center experience with Genesys CTI and IVR . You will be analyzing the client’s various regional call center infrastructure. Based on this, you will build a road map to consolidate these various call centers into one main CC infrastructure.
This is a hands-on role.
Requirements:
- 8 or more years overall experience.
- Strong experience with Genesys CTI and IVR.
- Strong strategic planning skills to develop architecture.
- Hands- on architect who “lives and breaths” Call Center Technology.
PLEASE SEND YOUR RESUME TO [email removed]
Looking forward to working with you!
Cheers!
Sahar Behrouz
cPrime, Inc.