Bulk Export Fails for Legal Hold Scripts

General Discussion
1

My configuration keeps failing… I am trying to export agent scripts tagged with legal hold for discovery. The v2 bulk export job fails with HTTP 500.

  1. Create export job with filter legal_hold=true.
  2. Set destination to S3 bucket in EU-West-1.
  3. Job status switches to failed immediately.

Error log shows Metadata mismatch in scripting module. Has anyone seen this with Architect flows? Need urgent chain of custody for UK court.

2 Likes
2

The problem here is the standard API ignores legal hold flags by default.

Metadata mismatch in scripting module

Inject compliance metadata via a custom Data Action before the export job triggers to fix the 500 timeout.