Basic question about OCS

General Discussion
1

I have a basic question about OCS,
There are lots of user event attributes for user data, starting with GSW_, like GSW_CM_attrGroupID, GSW_CM_AttrCampaignID,
what does this prefix GSW mean?

2

Means that they are KVP sent by OCS to be used on OCS API USerEvents

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3

I mean what this acronym means? GSW = Genesys s??? w???

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4

:-X No clue…why is that important??? I think it is Genesys SoftWare…