Automation Error while configuring Genesys Activex toolkit

Hi,

I am trying to configure the ActiceX tool kit 5.1 to troubleshoot an production issue on my laptop. While configuring the application it is giving me an automation error.

Error: Run-time error -2147417848 (80010108) Automation error. The object invoked has been disconnected from its cleints.

Can somebody guide me …
Thanks!