Are pseudo-statistics working in ORS (i.e. w/ SCXML)?

Genesys Cloud Routing
1

I’m wondering if pseudo-statistics are supported by ORS.

I’m trying to do something like


<queue:submit ordertype="'max'" orderstat="'(skillXYZ * 1000 + $(StatTimeInReadyState))'">
    <queue:targets type="agent">
        <queue:target name="'az'"/> 
        <queue:target name="'bz'"/> 
    </queue:targets>
</queue:submit>

Is it supported?

2

I’ve tested this morning and it seems to work.

1 Like
3

I like when people raise questions and answer themselves! ;D

Fra

1 Like
4

Haha happens that when you finish to post a new idea raises…you try and fuck! it works…lol
Writing down the issue and explaining it makes you realize something new or something you missed :smiley:

2 Likes
5

Or sometimes You don’t have time to test it and You hope that somebody else will have spare time to do testing for You :wink:

6

hahahahah… this is true…