I am attempting to export long term forecasting data for my resource planning model. I see the /api/v2/workforcemanagement/managementunits/{muId}/forecasting/longterm endpoint but the results are not matching what I see in the user interface. Is there a specific parameter to ensure I am pulling the latest version of the forecast?
I am the only admin here and I hate the WFM APIs. They are so complex for no reason. I tried to pull this data last month and it was a disaster. You probably have to check the forecastId because the platform creates a new one every time you save. It is a total headache.
Hey. Welcome to the struggle. WFM data is always a bit tricky. Just a quick heads up that if you are doing a big rollout, make sure your stakeholders know the data might have a slight delay. I usually tell my team to wait ten minutes after a save before hitting the API.
Be very careful with that endpoint. I have documented that the WFM long term forecasting routes have extremely tight rate limits that are not listed in the public documentation. If you poll this too fast while trying to debug the data mismatch, you will get a 429 error that lasts for an hour.
Use a single request and cache the result.