***** Annex Functions *****

Having seen the benefits of applying features to the annex… ie Virtual groups and adjusting agent avaliable limit!!!

I was wondering if anyone has a list or document of other functions/features i can use through annexes??

Thanks in advance

It will depend on each product and each DN, those are documented on the reference guides.

Sorry, I am using outbound contact manager and configuration manager 7.6

I do not have any references guides is there anywhere i can access them online?

Thanks

You should have access to Genesys support site to download them