Generating a view export request returns HTTP 403 Forbidden.
The ServiceNow scheduled task triggers this operation every 15 minutes via a Data Action. The service account has the Analytics: Reporting: Execute role.
- Genesys Cloud Version: 24.5
- ServiceNow Version: Washington DC
- Auth Method: OAuth Client Credentials
Manual execution in Postman succeeds. The webhook payload logs show the access token is valid. Why does the automated trigger fail while the manual call works?