Three coffees. The GET /api/v2/analytics/conversations/summary endpoint is still acting up. Specifically with total_calls when querying across day boundaries. It’s off by a few percent - consistently.
Is it the time zone handling? Probably.
import requests
import pandas as pd
API_URL = "https://api.zoom.us/api/v2/analytics/conversations/summary" #Zoom Contact Center URL
headers = {'Authorization': 'Bearer YOUR_TOKEN'}
params = {'intervalStart': '2024-01-31T00:00:00Z', 'intervalEnd': '2024-02-01T00:00:00Z'}
response = requests.get(API_URL, headers=headers, params=params)
print(response.json())
The API version is v2.0.115. SDK version is 2.1.0. The dataframe is showing inconsistent counts for the overlapping period. It’s the same data, different numbers.