I’m completely stumped as to why the Analytics API is returning 429 Too Many Requests when querying conversation metrics for ServiceNow incident updates. We are running a batch job in the EU1 region during the morning peak. The endpoint /api/v2/analytics/conversations/details is failing consistently.
Status: 429
Message: Rate limit exceeded. Retry after 60 seconds.
Is there a specific rate limit for Data Action triggered queries versus direct API calls? Our integration hits this wall every 15 minutes.