Anyone know why the ‘Get Trunk Status’ data action fails with a 504 timeout when called from an agent script? We are using Genesys Cloud Architect v2.1 with 15 BYOC trunks. The API response is instant via Postman, but the script hangs.
‘Data actions should complete within 30 seconds to avoid UI blocking.’
This seems to conflict with our carrier failover logic requiring sequential checks. Is there a workaround?