Agent Scripting Timeout Configuration in EU-West BYOC

Can’t get this config to load properly…

  1. Define a 30-second timeout in the Scripting block.
  2. Agent remains silent for 35 seconds.
  3. Flow does not trigger the fallback node.

The Performance Dashboard records the interaction as active, yet the Architect logs show a state mismatch. How should timeout thresholds be aligned with metric reporting in this region?