- Environment: Genesys Cloud EU-West BYOC
- Version: Architect v2.4.1
- Component: Agent Scripting Block (Play Audio)
Can anyone clarify why the Agent Scripting block consistently returns a 504 Gateway Timeout after 15 seconds of audio playback? The flow is configured with a standard timeout of 30 seconds, yet the session terminates prematurely without logging a specific error code in the conversation detail view.