Agent Script JSON Schema Validation Error 400 during Terraform Apply in APAC Region

I can’t seem to figure out why the genesyscloud_script resource fails during terraform apply with a 400 Bad Request when deploying complex agent scripts to the APAC environment. The error message specifically points to an invalid JSON structure in the script_body attribute, yet the same configuration deploys successfully to the US_EAST region without any issues. We are using the Genesys Cloud Terraform Provider version 2.8.4 and Terraform 1.6.5. The script contains multiple text boxes and a mandatory checklist node. When I extract the script JSON using the GC CLI tool genesyscloud script get, the output validates perfectly against the OpenAPI spec. However, when this JSON is embedded into the Terraform state and pushed via GitHub Actions, the API rejects it. The error log shows: “Validation failed for field scriptBody: expected object or array, got null”. This suggests that the provider might be stripping out certain node properties during the serialization process before sending the PUT request to the /api/v2/scripts endpoint. We have verified that the script versioning is handled correctly by using the script_version resource alongside the main script resource. The issue persists even when we simplify the script to just a single text node. We are running these deployments from an AWS CodeBuild runner in Sydney. Is there a known issue with the provider’s handling of script node dependencies in the APAC region, or should we be using a different approach to handle the script body serialization? We have tried escaping the JSON string manually and using the jsonencode function, but both methods result in the same 400 error. The debug logs show that the request payload is malformed, missing the nodes array entirely. This is blocking our weekly deployment cycle.

It depends, but generally… the APAC edge validates script_body more strictly than US regions. Ensure your steps array uses explicit type strings like "text" instead of relying on implicit defaults.

resource "genesyscloud_script" "example" {
 name = "Test Script"
 script_body = jsonencode({
 steps = [
 {
 type = "text" # Explicit type required for APAC
 text = {
 content = "Hello"
 }
 }
 ]
 })
}

The suggestion above hits the mark. The APAC edge nodes enforce stricter schema validation on the script_body payload compared to US_EAST. When the type field is omitted, the validator defaults to null or an implicit type that fails the JSON schema check in stricter regions.

For load testing or bulk deployments via Terraform, ensure every step explicitly declares its type. This prevents 400 errors during high-concurrency applies. The provider version 2.8.4 handles the JSON encoding, but the structure must be explicit.

Check your script JSON against the latest OpenAPI spec. Implicit types are a common trap in cross-region deployments.

{
“steps”: [
{
“type”: “text”,
“text”: {
“content”: “Hello”
}
}
]
}

The APAC environment requires explicit type definitions for strict schema validation. Adding the `type` field resolves the 400 error immediately.