trying to add skill by using the below code, im able to add but it’s deleting another skill and adding a new skill.
can anyone advise the issue in below code
CfgSkillLevel skillToADD = null;
foreach (CfgSkillLevel level in Generic.agent.ConfPerson.AgentInfo.SkillLevels)
{
level.Skill.Name = “Internal_routing”;
skillToADD = level;
break;
}
if (skillToADD != null)
{
Generic.agent.ConfPerson.AgentInfo.SkillLevels.Add(skillToADD);
Generic.agent.ConfPerson.Save();
}