ACW After Internal Call

General Discussion
1

Hey guys,
I have an issue with internal-bsns-calls. My customer has internal-bsns-calls = false and for 99% of their business this is correct. However, one of their teams is an internal support desk, and they want internal-bsns-calls = true.

So, to the question… Is there a way to do this on a per call basis?

2

Nope…
Maybe you will need to install another TServer just to monitor that RP with that setting

3

That’s what I’m trying to avoid, installing another SIP Server means a small issue becomes a giant change.

4

You will need to customize your desktop then.

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