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Screen recording metadata missing sip trunk details
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0
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352
|
May 16, 2026
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Genesyscloud_resource_exporter missing custom integrations?
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0
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0
|
June 5, 2026
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Architect flow logic fails to trigger recording export for WhatsApp messages with specific metadata
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0
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520
|
May 16, 2026
|
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Data Action latency impacting routing SLA in A/B test
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2
|
425
|
May 15, 2026
|
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Personal Connection API 400 Bad Request on outbound call trigger
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4
|
284
|
May 18, 2026
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Reporting API 429 during JMeter load test on US1
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0
|
490
|
May 15, 2026
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Initiating cobrowse session via PureCloudPlatformClientV2 returns 400
|
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4
|
164
|
May 18, 2026
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Terraform plan drift on genesyscloud_edge_cluster in ap-southeast-1
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4
|
352
|
May 16, 2026
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Quality API returning empty array for CSAT responses linked to interactions
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2
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0
|
June 4, 2026
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Is it possible to reconcile VDN interaction metrics with Bot Conversation Analytics in Performance Views?
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3
|
270
|
May 16, 2026
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Predictive Routing Score Decay Anomaly in EU1 Tenant
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4
|
100
|
May 16, 2026
|
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WebSocket drops during Cognigy handoff causing audio lag
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0
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0
|
June 4, 2026
|
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WebRTC Softphone Connection Drops in Europe/Paris Region
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4
|
192
|
May 16, 2026
|
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Guest API 403 on proactive webchat notification to previous session
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0
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0
|
June 5, 2026
|
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PATCH /api/v2/conversations/webchat/contacts/{contactId}/attributes returns 204 but attributes don't stick
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0
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0
|
June 4, 2026
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Bulk export job fails with 400 Bad Request when filtering screen recording metadata for legal hold
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4
|
184
|
June 4, 2026
|
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Agent Scripting API 400 Error on BYOC Trunk Context Injection
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0
|
318
|
May 16, 2026
|
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Bot API 429 errors during load test ramp-up
|
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0
|
356
|
May 16, 2026
|
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Message Deflection API 422 Unprocessable Entity on Multi-Channel Inbound Payload
|
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3
|
380
|
May 16, 2026
|
|
What is the correct way to migrate Zendesk Ticket Tags to Genesys Cloud Custom Attributes without hitting 400 errors?
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0
|
270
|
May 16, 2026
|
|
400 Bad Request on /api/v2/conversations/messaging/{id}/notifications for closed sessions
|
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4
|
248
|
May 18, 2026
|
|
Hitting 429s on bulk user updates with JS SDK - need backoff logic
|
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2
|
0
|
June 5, 2026
|
|
Architect Flow Execution API 429 Errors During Peak Hours
|
|
2
|
220
|
May 16, 2026
|
|
Queue SLA breach webhook payload structure for Slack integration
|
|
4
|
480
|
May 18, 2026
|
|
Webhook payload missing SLA data for queue alerts
|
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0
|
0
|
June 5, 2026
|
|
Implementing G.729 Codec Licensing and Transcoding Strategies for Bandwidth-Constrained Sites
|
|
0
|
180
|
May 15, 2026
|
|
QM Evaluation Form Conditional Questions Not Hiding When Parent Answer Changes
|
|
3
|
410
|
May 15, 2026
|
|
Architect IVR fails to parse DTMF on SG1 BYOC trunk
|
|
0
|
380
|
May 16, 2026
|
|
Initiating cobrowse session via /api/v2/conversations/cobrowse: 400 Bad Request on sessionId
|
|
0
|
0
|
June 5, 2026
|
|
Building Intent-Aware IVR Flows that Dynamically Skip Menus for Repeat Callers
|
|
0
|
530
|
May 14, 2026
|