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CXone GET /agents/states returning empty array for active agent
|
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0
|
180
|
May 18, 2026
|
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CXone Studio Snippet: Parsing nested JSON from REST Proxy fails with type mismatch
|
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3
|
200
|
May 18, 2026
|
|
AWS EventBridge rule triggers but Genesys Cloud event payload is missing 'routing.queueId'
|
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0
|
20
|
June 5, 2026
|
|
Python SDK token refresh fails during WEM batch export
|
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0
|
32
|
June 4, 2026
|
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Closing Web Messaging session from backend C# service
|
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0
|
22
|
June 5, 2026
|
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CXone v2 Reporting API: Real-time queue stats endpoint returning empty payload
|
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0
|
430
|
May 16, 2026
|
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C# SDK pagination loop infinite on /api/v2/analytics/conversations/details/query
|
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2
|
77
|
June 4, 2026
|
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ServiceNow Data Action returning 400 Bad Request with nested JSON payload
|
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2
|
270
|
May 16, 2026
|
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Studio REST Proxy POST to /api/v2/conversations/messaging/{conversationId}/messages returns 403
|
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0
|
38
|
June 4, 2026
|
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Scaling Data Action Performance for PureConnect Migrations
|
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4
|
340
|
June 4, 2026
|
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Analytics Aggregates query returning empty results
|
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4
|
520
|
May 18, 2026
|
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Participant attributes not persisting via PATCH /api/v2/conversations/voice/{id}/participants
|
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0
|
12
|
June 5, 2026
|
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Platform API: Undocumented Concurrent Job Limits Causing 429 Errors on Recording Bulk Export
|
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4
|
324
|
May 15, 2026
|
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Webhook delivery failing with 5xx — implementing a dead letter queue for retries
|
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4
|
318
|
May 18, 2026
|
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Web Messaging SDK config ignoring launcher position and color overrides
|
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3
|
72
|
June 4, 2026
|
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Service Level calculation from /api/v2/analytics/conversations/queries intervals
|
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2
|
45
|
June 4, 2026
|
|
Handling 429s on bulk user updates with next.js server actions
|
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3
|
261
|
May 18, 2026
|
|
409 Conflict when attempting to drop a specific participant from a conference call via FastAPI proxy
|
|
4
|
325
|
May 18, 2026
|
|
Python script for rotating Genesys Cloud OAuth client secrets causing 401 errors during the swap
|
|
0
|
24
|
June 5, 2026
|
|
WebSocket Notification API subscription persistence after token refresh
|
|
1
|
216
|
May 16, 2026
|
|
Bulk Deleting Recording Policies via API
|
|
2
|
180
|
May 14, 2026
|
|
Quality API: CSAT response IDs not matching interaction IDs
|
|
2
|
65
|
June 5, 2026
|
|
Architect API 400 when migrating Zendesk triggers to Genesys Cloud flows
|
|
0
|
192
|
May 15, 2026
|
|
Injecting custom CRM ID into Web Messaging SDK startChat payload for analytics correlation
|
|
4
|
370
|
May 18, 2026
|
|
PKCE code_verifier mismatch on Genesys Cloud SPA login
|
|
0
|
36
|
June 4, 2026
|
|
Discrepancy in Service Level calculation using Analytics API interval data
|
|
4
|
180
|
May 18, 2026
|
|
Script to audit OAuth client scopes via /api/v2/oauth/clients returns incomplete scope data
|
|
0
|
46
|
June 4, 2026
|
|
Web Messaging SDK: Handling file uploads and MIME type validation
|
|
1
|
30
|
June 5, 2026
|
|
Issue setting wrap-up codes via PATCH on ended interactions
|
|
4
|
316
|
May 18, 2026
|
|
POST /conversations/messaging/send failing with 400 on canned response payload
|
|
4
|
196
|
May 18, 2026
|