|
Create call outcomes
|
|
1
|
650
|
February 15, 2013
|
|
IWS - Custom Fields (read only required)
|
|
5
|
650
|
February 4, 2013
|
|
MOVED: New to this forum- question GCP7-CIV
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|
0
|
650
|
February 4, 2013
|
|
Call Result 'None' in informart
|
|
1
|
650
|
January 31, 2013
|
|
CPN issue
|
|
8
|
650
|
January 28, 2013
|
|
Telephony informations doesn't match neither on CCPulse neither on DB
|
|
2
|
650
|
January 23, 2013
|
|
Send chat interactions when agent is on Not ready state
|
|
1
|
650
|
January 21, 2013
|
|
Administrator Role Privileges - Custom Tasks
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|
2
|
650
|
January 21, 2013
|
|
Genesys chat server
|
|
3
|
650
|
January 14, 2013
|
|
.uud files are not cleaning up on Windows server.
|
|
1
|
650
|
January 3, 2013
|
|
Per Call handle time
|
|
3
|
650
|
December 29, 2012
|
|
Permanently Hide Columns?
|
|
4
|
650
|
December 19, 2012
|
|
CCPulse formulas not updating unless I hit peek statistics
|
|
2
|
650
|
December 15, 2012
|
|
Block specific Inbound Callers
|
|
3
|
650
|
December 12, 2012
|
|
Corporate favorites / transfert in Interaction Window
|
|
4
|
650
|
December 11, 2012
|
|
Genesys CTI Developer needed ASAP in Jackson MI
|
|
0
|
650
|
November 26, 2012
|
|
Genesys Cloud - anyone using it yet?
|
|
6
|
650
|
November 22, 2012
|
|
Reg: Vector related information in genesys logs
|
|
5
|
650
|
November 22, 2012
|
|
GAD - Multimedia Chat Contacts
|
|
1
|
650
|
November 9, 2012
|
|
Change style of case information in interaction window
|
|
2
|
650
|
November 6, 2012
|
|
Get CaseData for the previous Interaction
|
|
0
|
650
|
November 5, 2012
|
|
SMS Server delivery receipt
|
|
6
|
650
|
October 23, 2012
|
|
Genji.jar Doc
|
|
6
|
650
|
October 18, 2012
|
|
Why project Genesys Multimedia and related Business Components have to be create
|
|
5
|
650
|
October 17, 2012
|
|
RM HA poll
|
|
0
|
650
|
October 9, 2012
|
|
Current Genesys move and ideas
|
|
17
|
650
|
September 30, 2012
|
|
Voice Mail on agents
|
|
1
|
650
|
September 30, 2012
|
|
Administrator login issue
|
|
1
|
650
|
September 27, 2012
|
|
Split Table/Calling list
|
|
6
|
650
|
September 21, 2012
|
|
How to initiate an ip call through genesys?
|
|
5
|
650
|
September 14, 2012
|