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ServiceNow Webhook Data Action failing during Script Flow disposition
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3
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303
|
May 15, 2026
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Data Action timeout hardcoded to 3s? Calls take 5s
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0
|
50
|
June 5, 2026
|
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Architect GetExternalContactAction: Phone number lookup returning empty JSON?
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2
|
93
|
June 5, 2026
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Architect IVR Failover Logic Conflict with BYOC Trunk SIP Headers
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2
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372
|
May 16, 2026
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Reporting Discrepancy: 'Message Sent' Counts in Dashboards vs. Analytics Details
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2
|
184
|
May 15, 2026
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Architect IVR HTTP Request step timing out on custom Express middleware
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0
|
57
|
June 4, 2026
|
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Quick question about AI Bot WebSocket drops in JMeter
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1
|
384
|
May 16, 2026
|
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SIP 408 Timeout on BYOC Trunk Failover during Peak APAC Hours
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2
|
475
|
May 16, 2026
|
|
AI Bot Transcript Export Fails with 500 on Bulk Job
|
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0
|
392
|
May 16, 2026
|
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Architect Flow Validation Error on Schedule-Based Routing Logic
|
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0
|
364
|
May 16, 2026
|
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Bot Conversation Deflection Rate Discrepancy in Performance Dashboard
|
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2
|
348
|
May 16, 2026
|
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Architect Data Action Lambda IAM role config failing via Python SDK
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0
|
55
|
June 5, 2026
|
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WFM Schedule Data Not Updating in Architect IVR Flow
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2
|
297
|
May 16, 2026
|
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Architect expression failing on phone number formatting in Data Action
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0
|
78
|
June 4, 2026
|
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GetExternalContactAction returning empty result for known phone number
|
|
0
|
77
|
June 5, 2026
|
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Architect GetExternalContactAction returning empty result set for valid phone number
|
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0
|
59
|
June 4, 2026
|
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Genesys Cloud Data Action: JSON parsing error when querying NICE Cognigy Profile Tokens
|
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0
|
26
|
June 5, 2026
|
|
Architect Data Action: Lambda 403 Forbidden despite IAM Trust Policy
|
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0
|
55
|
June 4, 2026
|
|
Data Action timeout hard limit at 3 seconds causing 504s for slower external APIs
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0
|
34
|
June 5, 2026
|
|
Bot Analytics 403 on BYOC Trunk Metrics Export
|
|
1
|
316
|
May 16, 2026
|
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Architect Digital Flow Fails to Trigger ServiceNow Webhook on Text Channel
|
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0
|
495
|
May 16, 2026
|
|
Architect expression formatting +1XXXXXXXXXX to (XXX) XXX-XXXX fails
|
|
1
|
183
|
May 18, 2026
|
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Architect Flow Mapping: Zendesk Tags to Genesys Cloud Skills causing 400 Bad Request
|
|
1
|
380
|
May 16, 2026
|
|
Virtual Agent API 429 During JMeter Load Test on Architect Flows
|
|
4
|
396
|
May 16, 2026
|
|
Architect Data Action: 403 Forbidden on Lambda Invoke despite correct IAM Trust Policy
|
|
0
|
36
|
June 4, 2026
|
|
Bot Analytics Lag in EU-West Performance Dashboard
|
|
0
|
159
|
May 15, 2026
|
|
GetExternalContactAction returning 404 for valid phone number format
|
|
0
|
64
|
June 5, 2026
|
|
Architect Flow Drop Rates Not Reflecting in Performance Dashboard
|
|
0
|
360
|
May 16, 2026
|
|
Data Action REST Call: Mapping nested JSON to Architect variables
|
|
1
|
60
|
June 5, 2026
|
|
Architect Flow Truncating BYOC Trunk Metadata in Analytics
|
|
0
|
213
|
May 15, 2026
|