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Data Action JSON parse error on Cognigy profile token lookup
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0
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39
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May 15, 2026
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Loop block fails to parse JSON array from Data Action in Genesys Architect
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2
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297
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May 15, 2026
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Architect Flow JSON Parse Error in Multi-Org OAuth Integration
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0
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270
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May 15, 2026
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Architect Data Action HTTP timeout hardcoded to 3s? Calls take 5s and fail with 504
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0
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36
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May 15, 2026
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Best way to handle DTMF timeout vs no-input in IVR menu
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2
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294
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May 15, 2026
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CXone Studio: Invoking shared Common Module flow via GetRESTProxy fails with 400
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2
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93
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May 15, 2026
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Architect Loop block failing on Data Action JSON array
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0
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59
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May 15, 2026
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Data Action JSON parse error when fetching NICE Cognigy profile token
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0
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13
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May 15, 2026
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Agent Occupancy Metric Discrepancy in EU-West BYOC Dashboard
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0
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237
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May 15, 2026
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Bot Analytics API 403 on Multi-Tenant AppFoundry
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0
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380
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May 15, 2026
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NLU Intent Classification Payload Mismatch with ServiceNow REST API
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0
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475
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May 15, 2026
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Architect expression to format phone number +1XXXXXXXXXX to (XXX) XXX-XXXX
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2
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300
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May 15, 2026
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Architect Data Action Lambda IAM 403
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3
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330
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May 15, 2026
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WFM-VC API 500 errors during peak shift swap processing
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1
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255
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May 15, 2026
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Architect Data Action calling Lambda returns 403 InvalidSignature — IAM Trust Policy issue?
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0
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36
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May 15, 2026
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Architect Flow Timeout Errors During High Concurrency JMeter Load Test
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1
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194
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May 15, 2026
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WebRTC ICE candidate exchange failure with Hybrid Media Server on Genesys Cloud v24.1.0
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1
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261
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December 29, 2025
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DateTimeDiff vs GetDayOfWeek for date comparison in Architect expressions
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0
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35
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May 15, 2026
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Architect expression for phone number formatting returning empty string
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0
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39
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May 15, 2026
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Is it possible to isolate outbound queue metrics from inbound in the performance dashboard?
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2
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124
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May 14, 2026
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NLP Entity Extraction Fails for BYOC Trunk Metadata in Architect
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0
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368
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May 14, 2026
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Architect GetExternalContactAction returning empty payload on phone lookup
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0
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26
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May 14, 2026
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Data Action returns 500 when parsing Cognigy Profile Token JSON
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1
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51
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May 14, 2026
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Data Action JSON parse error on Cognigy profile tokens
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0
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30
|
May 14, 2026
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Architect Loop block fails to iterate over JSON array from Data Action
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1
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384
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May 14, 2026
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GetExternalContactAction failing with 400 when passing phone_number variable
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1
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51
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May 14, 2026
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Data Action returns undefined for nested JSON path
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0
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31
|
May 14, 2026
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Data Action JSON path mapping returning undefined
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0
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34
|
May 14, 2026
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Architect: Reusing a Common Module flow from multiple inbound flows
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1
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57
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May 14, 2026
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Discrepancy in 'Offer Accepted' Metric Between Architect Logs and Performance Dashboard
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0
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156
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May 14, 2026
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