Problem
We’re wiring up a quick customer lookup before the queue dashboard loads. The flow drops into GetExternalContactAction with the phone number variable, but the external service just bounces back a 404.
{
"inputs": {
"LookupField": "PhoneNumber",
"LookupValue": "{{flow.contact.phone_number}}"
}
}
The response object stays completely blank. It’s definitely a schema mismatch.