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Genesys Cloud Architect Flow failing to trigger ServiceNow Incident via Data Action due to JSON Schema Validation Error
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0
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300
|
May 15, 2026
|
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Bot Intent Mapping Failure: Zendesk Category vs Genesys Cloud Intent Confidence
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0
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392
|
May 16, 2026
|
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Architect Flow Logic Impact on Digital Channel Recording Metadata
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0
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270
|
May 16, 2026
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Global Timeout Handling in Architect
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2
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134
|
May 14, 2026
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Set Participant Data not persisting across IVR nodes?
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1
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47
|
June 5, 2026
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Data Action Invoke AWS Lambda 403 Forbidden despite IAM trust policy
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4
|
490
|
May 18, 2026
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Architect Expression: Regex replace for E.164 to US format failing on null inputs
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1
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300
|
May 18, 2026
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Genesys AI Agent 502 Bad Gateway on ServiceNow CMDB Sync via Architect HTTP Request
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0
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184
|
May 15, 2026
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Architect JSON Parse Failure on ServiceNow Webhook Response (400 Bad Request)
|
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0
|
294
|
May 16, 2026
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Architect expression fails to format +1XXXXXXXXXX to (XXX) XXX-XXXX
|
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1
|
65
|
June 4, 2026
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Stuck on WFM Schedule Adherence Data in Architect IVR Flow
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0
|
376
|
May 16, 2026
|
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Architecting Real-Time Speech Analytics Alerts for Supervisors
|
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3
|
320
|
May 15, 2026
|
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Architect Flow Export Missing Custom Data Attributes in JSON Payload
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2
|
356
|
May 16, 2026
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Trying to understand 429 errors during IVR flow publish under load
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4
|
388
|
June 4, 2026
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Quick question about Virtual Agent API 429 during JMeter load test
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0
|
356
|
May 16, 2026
|
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Architect Flow Timeout on High Concurrent WebSocket Connections
|
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3
|
198
|
May 16, 2026
|
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Genesys Cloud Bot API 429 Error during JMeter Load Test
|
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0
|
264
|
May 15, 2026
|
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Architect Data Action: Mapping nested JSON from external REST call
|
|
1
|
55
|
June 4, 2026
|
|
Migration: Preserving Avaya 'Exit Path' Metadata in Genesys Cloud Architect
|
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3
|
140
|
May 15, 2026
|
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Expression syntax error when using ToString() on DateTime in Update Data action
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2
|
182
|
February 6, 2026
|
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Architect flow analytics mismatch in europe/paris
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0
|
198
|
May 16, 2026
|
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Architect Data Action calling Lambda via InvokeUrl returns 502 Bad Gateway despite valid IAM role
|
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3
|
109
|
June 4, 2026
|
|
Data Action to Lambda returns 500 despite valid IAM role and trust policy
|
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0
|
51
|
June 5, 2026
|
|
Architect Webhook to ServiceNow returning 422 during IVR Handoff
|
|
0
|
340
|
May 16, 2026
|
|
Data Action success output is undefined despite 200 OK response
|
|
0
|
34
|
June 5, 2026
|
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Architect Data Action timing out at 3s despite 5s response time
|
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1
|
59
|
June 5, 2026
|
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How to set dynamic DNIS using Set Participant Data before transfer
|
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8
|
308
|
April 14, 2026
|
|
Bot Conversation Analytics mismatch on BYOC trunks
|
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4
|
267
|
June 4, 2026
|
|
WFM Schedule Adherence Mismatch with IVR Wrap-Up Codes in Architect
|
|
1
|
360
|
May 16, 2026
|
|
Loop block fails to parse JSON array from external Data Action
|
|
1
|
416
|
May 18, 2026
|