Pulling call details via POST /api/v2/analytics/details. The wrapUpCode field is consistently null across all records. Docs state: “The wrap-up code assigned by the agent.”
Payload:
{
"viewId": "calls",
"interval": "2023-10-01T00:00:00.000Z/2023-10-02T00:00:00.000Z",
"groupings": ["wrapUpCode"]
}
200 OK returned. 15 years in OAuth, this feels like a bug. Why is it null?