Pulling detail data via the JS SDK getAnalyticsDetailsInteractions endpoint. The response body returns wrapUpCode as null for every record, even though the agents definitely selected codes. Here’s the payload:
{
"interval": "2023-10-01T00:00:00Z/2023-10-02T00:00:00Z",
"groupBy": "wrapUpCode",
"select": ["wrapUpCode", "durationSystem"]
}
Is this a known limitation of the detail API or am I missing a query parameter?