- Why is this setting causing 403 Forbidden errors when triggering bulk exports for digital channel transcripts under legal hold in Genesys Cloud 2024-02?
- The S3 integration policy seems correct, yet the export job registration fails specifically for webchat sessions tagged with
legal_hold: true. - Standard voice recordings export without issue, but digital channels return an
AccessDeniedfrom the S3 bucket policy. - Has anyone seen a mismatch between the export service IAM role and the digital channel metadata bucket?
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